Hospitality Platform Engineering for Booking and Sync Systems

Software Engineer: Wrote the Rails backend services for real-time hospitality data sync, which brought unsynced data rate down from 15% to less than 1% across the entire ecosystem of connected apps. Built a custom icon font system from scratch to replace 150+ heavy image assets; this kept the UI pixel-perfect while cutting UI-related network requests by 80% and shrinking the total app weight. Slimmed the app down from 100MB to just 24MB by stripping out legacy dependencies, updating old patterns, and moving heavy logic to the backend, resulting in a 75% faster initial load time. Set up Segment and Google Analytics in the Vue.js app to track 100% of the user journey, identifying a friction point in the funnel that fixed to increase user conversion by 12%. Built a pricing rule engine using Rails nested forms and the Cocoon gem, which reduced the time managers spent on configurations by 50% and cut pricing-related errors by 40%. Delivered real-time pricing capabilities using Vue.js, allowing users to receive immediate responses when adjusting configurations, accelerating the update process by 3x compared to traditional workflows. Implemented a calendar synchronization system by leveraging multiple third-party APIs, automating the update of bookings across platforms to ensure accuracy and consistency in reservation data using Ruby on Rails and Vue.js.

Software Engineer: Re-architected a legacy Ruby on Rails UI by migrating from Bootstrap to a custom Tailwind CSS framework, slashing page load times by 90% (from 3s to <300ms) and significantly improving Core Web Vitals. Managed the core upgrade of Ruby on Rails monolith from version 5 to 7, handling the full transition of the asset pipeline and middleware to support modern concurrent Ruby features. Engineered a secure Next.js 16 orchestration layer to proxy a Ruby on Rails API, obfuscating backend architecture from adversaries while leveraging PPR and Streaming to deliver a high-performance, near-instantaneous user experience with 100% end-to-end type safety. Developed a schema-driven UI engine using Zod and TanStack Query to dynamically generate complex forms from unified JSON metadata, eliminating redundant Form.io configurations and accelerating internal tool deployment by 70%. Architected an automated data synchronization pipeline to replace manual daily syncs, reducing data latency from 24 hours to near real-time and eliminating revenue loss caused by stale rental inventory and reservation conflicts. Engineered a cross-platform React Native application utilized by 700+ property managers globally, centralizing real-time booking management and support ticket workflows to drastically improve on-site operational agility. Led the push for better guest data by conducting discovery sessions with property managers, implementing OpenGDS integrations and occupancy-sync services that eliminated double-bookings and resolved 100% of data discrepancies in guest metadata. Architected an end-to-end HR Management System (HRIS) featuring AI-driven workflows that automated high-volume candidate onboarding, reducing administrative task time by 85% by transforming manual role assignments into a one-click process. Designed a highly extensible HR architecture supporting bespoke employee lifecycles and business logic, delivering a data-rich dashboard that optimized assessment completion rates for employees while providing stakeholders with granular analytics.